According to the dictionary, ‘expertise’ is defined as a ‘special skill, knowledge or judgement’ and we believe that it is our expertise within the field of heat treatment that sets us apart as a company.

Having been in the industry for such a long period of time we have had the opportunity of building up a solid foundation of expertise within the company. Over the last 48 years we’ve been challenged to come up with solutions to problems, to adapt our services and techniques and most importantly learn from our mistakes. Most years the company has sent people overseas to attend conferences and seminars; we’ve formed alliances with international organisations and license providers and we’ve invested in training. Why? Because maintaining and developing a level of expertise requires work and a commitment to learning.

As you might have already guessed, this issue of Celsius focuses on the benefits of knowledge and expertise. We have spoken with one of our clients – Supreme Steel Products - who are experts in their field of operation – Investment or Lost Wax Casting. We raise awareness of our apprentice programme, which has been a mainstay in our ability to grow our skills and experience and also provide you some information on automotive heat treatment applications from the real experts – Adam and Ivan from the Lab team.

You will see that we have inserted a short survey into this issue of Celsius. This being the fourth issue of our newsletter we would like to get some feedback from you. And as a thank you for making the effort to respond, we are putting all returned surveys into a draw to win a special Heat Treatments Christmas hamper.

On behalf of the team at Heat Treatments I would like to wish you a Happy Christmas, and we look forward to working with you in the New Year.

Fergus Thomson
General Manager